Since the onset of COVID-19 telehealth / telemedicine has skyrocketed in use. Even the proponents would concede perhaps it was too fast for GPs to learn the skills needed to truly deliver a great patient experience and outcome.
This is where a group of dynamic Doctors and healthcare professionals stepped in to create the GP Telemedicine Training Course, held on 1 and 2 August 2020 online.
In their own words:
Two recent telehealth webinars alone generated 500+ questions regarding telemedicine and effective online consultations by health practitioners. We heard real concerns from GPs about whether GPs are adequately prepared for the world of telemedicine during and post-COVID19:
“Is there a do’s and don’ts list for telehealth?”
“How do I do a really great telehealth consult?”
“Are there special techniques to assess physical attributes remotely?”
“I have found remote consulting far more exhausting than face to face – any thoughts on managing that?”
“My biggest issue is prescriptions, pathology and radiology forms. How to prescribe? How to send to patients?”
“How to set up the consult to be a good experience for the patient?”
“What technology platform is safe and easy to use for the clinician and patient?”
“How should the clinical workflow be designed? When should someone be required to come into the practice and have a physical consult?”
This program is designed to give you the skills and knowledge to deliver GP telemedicine in a safe and expert way.
At the end of the program, you will be able to:
Select the most appropriate technology for conducting telemedicine consultations.
Design and implement a workflow and logistics to establish telemedicine at the practice level, including how to prescribe and refer patients for tests and specialist consultations.
Conduct a quality, safe and effective telemedicine consultation, including communication and messaging to the patient, performing a physical examination remotely, taking a history, using images, and managing emergencies.
Know when a patient's condition can be managed safely via telemedicine and when they should be referred for face to face physical examination, using telemedicine clinical guidelines.
Identify regulatory and medico-legal aspects of telemedicine, including privacy, consent, and billing.
To register for the course head to https://telemedtraining.com.au/
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