Product Snapshot: Cemplicity

#healthtech #healthcare #cemplicity

Welcome to the next post in our series of Product Snapshots in the Australian healthtech sector.

Say hello to Cemplicity.

In one sentence, describe your product?

In real-time, Cemplicity uses its specialised technology to capture and utilise patient voices. Patient experience is used to measure and improve health providers services more effectively (known as PREMs). To refine and enhance the treatment and recovery of individual patients another product, called PROMs, captures specific symptom and outcome measures.

What industry problem / challenge are you tackling?

(1) Providing a mechanism for healthcare providers to maintain and improve quality in a cost effective and scalable way.

(2) Enabling patients to provide feedback about their conditions and experiences in real-time to healthcare providers.

(3)Providing insights across an organisation via one platform from a nurse on a ward to a CEO.

What is unique about your product in your market?

Cemplicity scales to meet the strategic and clinical operational patient-focused goals for any size organisation. We capture real-time patient feedback, to enable faster patient recovery and improve organisational effectiveness. Insights are accessible from ward staff to CEOs.

What is the biggest risk for the company?

Awareness of the clinical and organisational benefits of Cemplicity from key decision-makers is a big risk factor. Many executives have the perception that experience and outcomes are lagging rather than leading indicators. They do not always understand the dynamic impact of real-time insights that increases quality of life and improves organisational effectiveness.

What does success look like for the company?

Healthcare providers incorporating patient reported measures in an automated scalable way to enable all patients to provide feedback on their experiences when interacting with the healthcare system. Improving patients health outcomes through ongoing symptoms management.

Why should a customer use Cemplicity?

Evidence illustrates that actively improving patient experiences leads to increased profitability – Cemplicity captures and measures so you can act. We take away the pain, time and gaps in understanding how well you are performing for your patients. Continuous stream of rich, real-time information from your patients perspective.

How do we find out about Cemplicity?

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